Minimum System Requirements

TransUnion Direct Minimum System Requirements

Internet Browser Settings:
  • We support the latest versions of Microsoft Edge, Google Chrome and Mozilla Firefox
  • We support TLS 1.1 and higher
  • Your browser must support 128-bit encryption
  • Do not use Bookmarks and Favorites
  • Cookies must be enabled. See your browser Help menu for more information about this setting.

    Email Requirements: 
    To ensure receipt of important TransUnion Direct email communications, add the below email addresses to your address book or the trusted senders list in your email program. Spam filters may route emails from new senders to a junk mail or spam folder so you may need to check these folders if you are not receiving TransUnion Direct emails

    [email protected]
    [email protected]
    [email protected]
    [email protected] 

    Internet connectivity:
    All users must have Internet access to access TransUnion Direct. Use the below URL's to test your connectivity:

    http://www.transunion.com
    https://direct.transunion.com
    https://administrationdirect.transunion.com (For Administrators only)

    If you are able to reach our applicable sites, your browser is compatible with TransUnion Direct. If you are unable to reach these sites, please contact your IT Department or Network Administrator.

    User Security Requirements: 

    • Active TransUnion Direct codes are required in order to access services and products delivered by TransUnion Direct.
    • Each user must have their own individual User ID, Password and One Time Passcode to successfully log in to TransUnion Direct.

    Software Settings:
    For optimal viewing, your display setting should be set at 1024 x 768 or greater screen resolution and have the latest version of Adobe Acrobat® and WinZip® software programs installed.

    Hardware Requirements:
    • Pentium Processor
    • Memory: 32 MB of RAM or greater
    • Modem Speed: 56K or greater


    Certified Platforms:
    • Windows 7 Professional

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